Privacy Policy

This Privacy Policy describes how The Lepeley Academy ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our website, services, and platform (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information responsibly.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect various types of information to provide and improve our Services to you.

a. Information You Provide Directly to Us:

Account Registration Data: When you create an account, we collect your name, email address, password, and contact information (e.g., phone number, mailing address for billing).
Profile Information: If you are a student, you may provide information about your interests, learning goals, skill levels, and age/grade level. If you are an educator, you may provide your qualifications, experience, teaching philosophy, and professional background.
Communication Data: Information you provide when you communicate with us, such as inquiries through our "Request for More Information" form, customer support requests, emails, or chat messages.
Payment Information: When you make purchases (e.g., courses, products), our third-party payment processors (e.g., Stripe, PayPal) collect your payment information. We do not directly store your full payment card details, though we may receive limited information such as the last four digits of your card and payment token.
Course Content & Submissions: Information you upload, create, or submit while using our Services, including course assignments, project submissions (e.g., videos of music performance, language recordings, written essays, cooking photos), comments, forum posts, and messages exchanged with instructors or other students.
Educator Application Data: If you apply to become an educator, we collect detailed professional information, resumes, background check information (if applicable, obtained through third-party services), and demo content.

b. Information We Collect Automatically:

Usage Data: Information about how you access and use our Services, including your IP address, browser type, operating system, pages viewed, features accessed, referring URLs, device identifiers, and the dates and times of your visits.
Device Information: Information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. These help us understand your preferences, improve your navigation, and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

c. Information from Third Parties:

Social Media: If you log in through a third-party social media service (e.g., Google, Facebook), we may receive information from that service consistent with your privacy settings on that service.
Payment Processors: We receive transaction details from payment processors after a purchase, but not full payment card information.
Background Check Providers: If you are an educator, we may receive information from third-party background check providers, subject to your authorization.

2. How We Use Your Information
We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To operate, deliver, and improve the functionality of our website and platform.
To Personalize Your Experience: To tailor course recommendations, content, and communications based on your interests and learning progress.
To Facilitate Learning and Collaboration: To enable communication between students and instructors, facilitate peer collaboration on projects (including global collaboration), and assess course submissions.
To Process Transactions: To process your course enrollments, product purchases, and manage subscriptions.
To Communicate with You: To send transactional emails (e.g., purchase confirmations, password resets), updates about courses, platform news, promotional offers (with your consent), and respond to your inquiries.
To Improve Our Services: To analyze usage trends, conduct research, troubleshoot technical issues, and develop new features and offerings.
For Marketing and Promotion: To inform you about other courses, products, and services that may be of interest to you, consistent with your preferences.
For Security and Fraud Prevention: To detect, prevent, and address fraudulent or illegal activities, and to protect the security and integrity of our Services and users.
To Enforce Our Terms and Policies: To ensure compliance with our Terms of Service and other policies.
To Recruit and Manage Educators: To evaluate educator applications, conduct background checks (if applicable), and manage educator accounts and payments.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information
We may share your personal information in the following circumstances:

With Instructors/Educators: If you are a student, your name, profile information, course enrollments, progress, and submissions will be shared with the instructors of the courses you take to facilitate teaching and learning.
With Students (for Collaboration): If you opt into collaborative projects, your name, profile picture, and relevant project-related information may be shared with other participating students to facilitate collaboration.
With Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, customer support, email delivery, and background checks. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
Business Transfers: In the event of a merger, acquisition, asset sale, financing, or bankruptcy, your information may be transferred to a successor entity.
With Your Consent: We may share your information for any other purpose with your explicit consent.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Rights and Safety: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
Analytics and Advertising Partners: We may share usage data and information collected via cookies and tracking technologies with third-party analytics and advertising partners (e.g., Google Analytics, Facebook Pixel) to help us understand user behavior and deliver targeted advertisements.

4. Your Choices and Rights
You have certain rights regarding your personal information:

Access and Update: You can access and update most of your account information directly through your profile settings on the website.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt-out, we may still send you non-promotional communications related to your account or our ongoing business relations.
Cookie Preferences: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Services.
Data Access, Rectification, or Deletion: You may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at [your support email, e.g., privacy@thelepeleyacademy.com]. We will respond to your request consistent with applicable laws.

5. Children's Privacy (COPPA Compliance)
Our Services are primarily designed for users of all ages, including elementary school students who may be under the age of 13. We are committed to complying with the Children's Online Privacy Protection Act ("COPPA").

Parental Consent: For children under 13, we require verifiable parental consent before collecting personal information. This consent may be obtained through methods such as:
Payment verification (e.g., credit card payment for a course).
Signed consent form returned via email or mail.
Speaking directly with a parent on the phone.
Limited Data Collection: We collect only the personal information from children that is reasonably necessary to participate in our Services.
Parental Rights: Parents or legal guardians can:
Review their child's personal information.
Request that their child's personal information be deleted.
Refuse to permit further collection or use of their child's information.
To exercise these rights, please contact us at LepeleyAcademy@gmail.com Subject: COPPA.
If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately so we can take appropriate action.

6. Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Links to Other Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us: LepeleyAcademy@gmail.com

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